SupportAgent.ai: AI Service for HelpScout - Auto-Reply from Past Emails

What is SupportAgent.ai?

SupportAgent.ai is an AI-powered service designed for HelpScout users. By integrating with your HelpScout account, it drafts replies to your support tickets based on information from past emails.

How to use SupportAgent.ai?

SupportAgent.ai's Core Features

Automated Draft Responses

Generates draft replies for HelpScout mailboxes.

Learning from Past Communications

Leverages historical emails and help documents to inform replies.

Real-Time Answers from Multiple Sources

Provides instant responses by pulling information from various sources.

Tag Segmentation

Enables categorization of products through tag segmentation.

Flexible Pricing Plans

Offers pricing plans suitable for teams of different sizes.

SupportAgent.ai's Use Cases

SupportAgent.ai is perfect for support teams aiming to enhance efficiency and reduce response times for customer inquiries. It is applicable across numerous industries such as e-commerce, software, and general customer service.

• Customer Service Contact

  For support, reach out via email at: [email protected].

• About SupportAgent.ai

  Learn more about us on our About Us page.

• Login to SupportAgent.ai

  Access your account via: Login Page.

• Sign Up for SupportAgent.ai

  Create an account here: Sign Up Page.

• View Pricing Plans

  Explore our pricing options at: Pricing Page.

FAQ from SupportAgent.ai

What is SupportAgent.ai?

SupportAgent.ai is an AI customer service tool for HelpScout. It drafts replies for your support tickets by using past emails as a reference.

How to use SupportAgent.ai?

Connect your HelpScout account to start using SupportAgent.ai. It will automatically generate draft replies for your tickets, drawing from previous email exchanges.

Can I try SupportAgent.ai for free?

Yes, new users get 20 free draft replies upon signing up, with no credit card required.

Which AI model do you use?

We utilize OpenAI's GPT-4, the latest and most advanced AI model available.

Which languages do you support?

We support a variety of languages, including English, French, Spanish, German, Italian, and more.

How many mailboxes can I connect?

You can connect an unlimited number of mailboxes, with the quota shared across all of them.

Is my data safe?

Absolutely. We prioritize privacy and security. Your data is solely used to draft replies, and we do not share it with third parties. Our privacy policy details our data management practices.