SupportAgent.ai Introduction

SupportAgent.ai Introduction. SupportAgent.ai: AI-powered customer service for HelpScout. Connect your account to draft ticket replies using past emails as a knowledge base.

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What is SupportAgent.ai?

SupportAgent.ai is an AI-powered service designed for HelpScout users. By integrating with your HelpScout account, it drafts replies to your support tickets based on information from past emails.

How to use SupportAgent.ai?

To get started with SupportAgent.ai, simply connect your HelpScout account. Once linked, it will automatically begin creating draft responses for your tickets, using previous email exchanges as its knowledge base.