NovaTalks.AI: Omnichannel Customer Care & Sales Solution, All-in-One Platform

What is NovaTalks.AI?

NovaTalks.AI is a comprehensive platform designed to streamline customer care and sales through multiple communication channels. This all-encompassing solution unifies various social media platforms into a single, efficient interface, enabling businesses to connect with their customers in their preferred communication methods.

How to use NovaTalks.AI?

NovaTalks.AI's Core Features

Messenger and online-chat widget for your website

Personalized chatbots

Comprehensive data storage and reporting

Big data text analytics

Integrated IVR and automated responses

Customer communication quality assessment

Media file exchange with customers

Personal client portfolio and chat history

Message templates for faster responses

Segmentation and tagging of messages

Unified dashboard for multi-channel inquiries

Automated chat distribution among agents

NovaTalks.AI's Use Cases

Boosting sales by guiding customers from inquiries to purchases or appointments

Maintaining continuous customer contact and automating message processing

Delivering secure, segmented, and personalized customer support

• NovaTalks.AI Support Email & Customer Service Contact

  For customer service, contact NovaTalks.AI support at: [email protected]. For more details, visit the contact us page.

• NovaTalks.AI Company

  Company name: NovaTalks.AI.

• NovaTalks.AI Sign Up

  Sign up for NovaTalks.AI: Sign up here.

• NovaTalks.AI Pricing

  Check out NovaTalks.AI pricing: View pricing.

• NovaTalks.AI Facebook

  Follow NovaTalks.AI on Facebook: NovaTalks.AI Facebook.

• NovaTalks.AI LinkedIn

  Connect with NovaTalks.AI on LinkedIn: NovaTalks.AI LinkedIn.

• NovaTalks.AI Instagram

  Follow NovaTalks.AI on Instagram: NovaTalks.AI Instagram.

FAQ from NovaTalks.AI

What is NovaTalks.AI?

NovaTalks.AI is a multi-channel customer care and sales platform, combining various social media channels into a unified solution for businesses to engage with customers.

How to use NovaTalks.AI?

Businesses can register for a free 7-day trial, choose their preferred communication channels, and utilize features such as custom chatbots, quality reviews, and data analytics to automate and enhance customer interactions.

Is there a trial period to test the platform?

Yes! Sign up for a free 7-day trial by filling out a form or contacting an agent via chat to experience all the platform's features and integrate your desired messaging channels.

What file types does the platform support?

The platform supports images, videos, documents, and emojis, facilitating the exchange of various media files like screenshots, document scans, and video reports.

How does technical support work?

Upon connecting to NovaTalks.AI, you will be assigned a personal technical specialist who will assist you in utilizing the platform's full potential and answer any questions.

Is there a limit on the number of connected agents?

Currently, there is no limit on the number of agents you can connect. Start your 7-day free trial and specify the number of agents you wish to add.