FAQ from NovaTalks.AI
What is NovaTalks.AI?
NovaTalks.AI is a multi-channel customer care and sales platform, combining various social media channels into a unified solution for businesses to engage with customers.
How to use NovaTalks.AI?
Businesses can register for a free 7-day trial, choose their preferred communication channels, and utilize features such as custom chatbots, quality reviews, and data analytics to automate and enhance customer interactions.
Is there a trial period to test the platform?
Yes! Sign up for a free 7-day trial by filling out a form or contacting an agent via chat to experience all the platform's features and integrate your desired messaging channels.
What file types does the platform support?
The platform supports images, videos, documents, and emojis, facilitating the exchange of various media files like screenshots, document scans, and video reports.
How does technical support work?
Upon connecting to NovaTalks.AI, you will be assigned a personal technical specialist who will assist you in utilizing the platform's full potential and answer any questions.
Is there a limit on the number of connected agents?
Currently, there is no limit on the number of agents you can connect. Start your 7-day free trial and specify the number of agents you wish to add.