NovaTalks.AI Features

NovaTalks.AI Features. NovaTalks.AI: Seamlessly integrate all social channels for superior customer care and sales. Connect with customers their way, all in one innovative platform.

NovaTalks.AI's Core Features

Messenger and online-chat widget for your website

Personalized chatbots

Comprehensive data storage and reporting

Big data text analytics

Integrated IVR and automated responses

Customer communication quality assessment

Media file exchange with customers

Personal client portfolio and chat history

Message templates for faster responses

Segmentation and tagging of messages

Unified dashboard for multi-channel inquiries

Automated chat distribution among agents

NovaTalks.AI's Use Cases

Boosting sales by guiding customers from inquiries to purchases or appointments

Maintaining continuous customer contact and automating message processing

Delivering secure, segmented, and personalized customer support

  • NovaTalks.AI Support Email & Customer Service Contact

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