What is NovaTalks.AI?
NovaTalks.AI is a comprehensive platform designed to streamline customer care and sales through multiple communication channels. This all-encompassing solution unifies various social media platforms into a single, efficient interface, enabling businesses to connect with their customers in their preferred communication methods.
How to use NovaTalks.AI?
Businesses can start using NovaTalks.AI by signing up for a free 7-day trial. After registration, they can select channels such as Viber, Instagram, WhatsApp, Facebook Messenger, and more. The platform features a messenger and online chat widget for websites, options to create custom chatbots, and tools for quality assessments, big data text analytics, and detailed reporting. Users can automate customer message handling, maintain 24/7 client communication, and offer tailored support and care.