Understanding Wachat Bot: The WhatsApp Multi-Attendant System
Wachat Bot is a sophisticated system tailored to enhance customer support on WhatsApp. This platform integrates both standard and AI-powered bots, acting as extensions of your support team to handle more customer inquiries efficiently. With its user-friendly interface and customizable features, Wachat Bot is designed to streamline operations and elevate the quality of customer service.
Getting Started with Wachat Bot
To begin using Wachat Bot, register on the platform and select from either standard or AI bots. The system allows you to configure bot rules through a block-based structure, making it easier to manage customer interactions. These bots assist in responding to inquiries and routing customers to appropriate departments, making them an indispensable tool for businesses seeking to improve efficiency. The platform also supports multiple attendants to handle complex queries and offers round-the-clock service, ensuring customer needs are met even outside business hours.