Wachat Bot - WhatsApp Multi-Attendant System FAQs
What is Wachat Bot?
Wachat Bot is a cutting-edge multi-attendant platform for WhatsApp that automates and streamlines customer service operations. It utilizes both standard and AI-driven bots to help attendants manage more inquiries and resolve more tickets effectively, all within a highly intuitive interface.
How does one utilize Wachat Bot?
To use Wachat Bot, simply sign up and choose between standard and AI bots. The bots can be customized through a block-based rule creation system, allowing them to answer inquiries and route customers as needed. The platform is designed to handle both simple and complex queries efficiently, with support for multiple attendants and 24/7 service availability.
What bot types does Wachat Bot offer?
Wachat Bot provides users with two types of bots: standard and AI-powered. Both are capable of managing customer inquiries and ensuring customers are directed to the correct parties.
Is it possible to involve multiple attendants in a single chat?
Yes, Wachat Bot supports the addition of multiple attendants to a chat, allowing for more effective handling of complex customer issues and enhancing the overall ticket resolution process.
Does Wachat Bot offer continuous support?
Absolutely, Wachat Bot is available 24/7, ensuring that customer requests are addressed promptly, even outside of regular business hours, including nights, weekends, and holidays.
What is the cost of Wachat Bot Pro?
Wachat Bot Pro is priced at $49.99 per month, offering unlimited companies, attendants, and bot usage. There is also an optional setup fee of $299.99, which covers AI training specific to your business, consultation, and bot system integration.