Frequently Asked Questions About VideoSDK
Is there a free plan to explore VideoSDK?
Yes—the free tier includes 10,000 participant minutes, full access to all AI features (transcription, agents, avatars), native SDKs, and enterprise-grade infrastructure. Sign up in seconds with Google or email—no payment method required. Use it to prototype, demo, or validate integrations before upgrading. All core capabilities—including compliance certifications and global latency performance—are available from day one.
How does VideoSDK define and calculate participant minutes?
A participant minute equals one user connected to an audio or video session for 60 seconds. Pricing is resolution-tiered (SD/HD/FHD) and usage-based—so a 12-minute HD call with 4 participants consumes 48 participant minutes. Volume discounts apply automatically as monthly usage increases, and detailed usage reports with AI feature breakdowns are available in real time via the dashboard.
How does VideoSDK uphold security and regulatory standards?
Security is foundational—not optional. VideoSDK is certified HIPAA-compliant (BAA available), SOC-2 Type II audited, and CERT-In accredited. Data is encrypted in transit (TLS 1.3+) and at rest (AES-256), with zero-knowledge options for sensitive payloads. All infrastructure resides in ISO-certified data centers, and audit logs are immutable and exportable—meeting stringent requirements for healthcare, banking, and public sector deployments.
What makes VideoSDK’s latency performance industry-leading?
VideoSDK achieves ~150ms global latency through a proprietary mesh architecture: over 100 edge points of presence, adaptive bitrate streaming tuned for AI inference pipelines, and media engines optimized for minimal processing overhead. Unlike traditional CDNs or centralized SFUs, VideoSDK dynamically routes media and AI signals along the lowest-latency path—ensuring synchronous audio, video, and AI interactions even during large-scale interactive streams.
Can I integrate VideoSDK into my existing tech stack?
Absolutely. VideoSDK is designed for interoperability: SDKs support modern frontend frameworks (React, Vue, Next.js), mobile ecosystems (Swift, Kotlin, Flutter), and backend runtimes (Node.js, Python FastAPI, Java Spring). REST APIs, webhooks, and OpenAPI specs enable integration with legacy systems, CRMs, or internal AI orchestration layers. Plus, our migration toolkit helps transition from other WebRTC providers—often in under a week.