FAQ from UChat
What is UChat?
UChat is a sophisticated chatbot platform designed to help businesses automate their interactions without the need for coding skills. Supporting over 12 communication channels, UChat enables seamless deployment of chatbots on platforms like Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, and more. The AI-driven features of UChat enhance customer interaction by delivering tailored responses to queries.
How to Use UChat?
Getting started with UChat is straightforward: sign up for an account and log in. Use the intuitive drag-and-drop flow builder to design your chatbot's conversation flows visually, eliminating the need for any coding expertise. Connect your chosen social channels and deploy your chatbot to start engaging customers on multiple platforms. Utilize UChat's ecommerce tools to simplify the ordering process and centralize your communications through the inbox and live chat features. UChat also offers extensive integrations with popular platforms to further enhance automation.
What Channels Does UChat Support?
UChat supports over 12 channels, including web chat, Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Telegram, SMS, Voice, Line, Viber, WeChat, and more.
Can I Build a Chatbot Without Coding Knowledge?
Yes, UChat allows you to build chatbots visually with its drag-and-drop flow builder, without requiring any coding skills.
How Can UChat Help My Business?
UChat enables businesses to automate their operations, engage customers across various social channels, and provide personalized and instant responses with AI-powered chatbots. This helps increase revenue, reduce operational costs, and improve customer experience.
Does UChat Support Ecommerce Features?
Yes, UChat offers ecommerce features that allow customers to place orders directly through the chatbot across all supported channels. It also streamlines the checkout process for businesses.
Can I Centralize My Customer Communications with UChat?
Yes, UChat provides a centralized inbox and live chat feature that keeps all customer contacts and conversations in one place, simplifying communication and improving efficiency.
What Integrations Are Available with UChat?
UChat offers over 50 integrations with popular platforms to enhance automation capabilities and streamline business processes. These integrations allow businesses to connect UChat with their favorite tools and systems.