FAQ from Typerdex
What is Typerdex?
Typerdex is a secure, cross-platform text expander and intelligent canned responses platform that eliminates repetitive typing across desktop, web, and mobile environments. It empowers individuals and distributed teams to build reusable, dynamic, and AI-enhanced reply templates—deployed instantly, consistently, and privately—without relying on third-party integrations or compromising data sovereignty.
How to use Typerdex?
Create snippets in seconds—assign a trigger (e.g., ;meeting), write your content, add variables ({attendees}), enable AI suggestions, and save. Then type that trigger anywhere—your email, Slack, Jira, or even Excel—and watch it expand. Team admins can curate shared libraries, enforce usage guidelines, and track adoption—all from a single dashboard.
Can I try it first?
Absolutely. Request a complimentary 14-day trial license directly via support. Need extended evaluation or multi-seat testing? Just ask—we’ll accommodate your workflow needs.
Do you offer a free plan?
Yes—the Free Plan includes up to 10 personal snippets, basic variables, and access to core browser and desktop apps. Ideal for solo users exploring automation fundamentals.
Do you offer discounts for non-profits?
We proudly support mission-driven organizations. Verified nonprofits, academic institutions, and educators receive discounted annual plans—contact us to verify eligibility and apply.
Do you offer discounts for larger accounts?
Yes. Teams of 15+ qualify for scalable enterprise pricing—including SSO, SCIM provisioning, audit logs, and dedicated onboarding. Get a tailored quote by reaching out to sales.
Does it work with everything?
Yes—it operates at the OS level (not as a website plugin), so it functions wherever text input is possible: native apps (Outlook, Word), web apps (Gmail, Zendesk), IDEs (VS Code), and even kiosk or legacy systems. No permission walls. No compatibility limits.
Can I use my key on several devices?
Your license covers unlimited devices under a single user account—laptop, desktop, tablet—simultaneously. Sharing credentials across users violates our Terms of Service and impacts security and sync integrity.
Can I import my previous contents?
We provide simple CSV/JSON import tools—and if your prior system lacks export options, our support team will manually assist with migration at no extra cost.
What's your refund policy?
All paid plans include a no-questions-asked 30-day money-back guarantee. After 30 days, subscriptions may be canceled anytime—but unused months are not prorated. Refunds are processed within 5 business days.