FAQ from Ticket AI
What is Ticket AI?
Ticket AI is a Discord bot that automates ticket creation and manages customer support using AI. It streamlines handling customer inquiries and provides accurate responses based on custom training data.
How to use Ticket AI?
To use Ticket AI, follow these steps: 1. Upload your support documents to train the bot. 2. Users open tickets via the 'Open a Ticket' button. 3. Ticket AI will generate responses based on the training data, providing 24/7 support.
How do I use Ticket AI?
Simply upload your support documents to train the bot. Then, as users open tickets, Ticket AI will respond using the training data provided, ensuring continuous customer support.
What are the core features of Ticket AI?
Key features include automated ticket creation, AI-powered ticketing, easy training data upload, custom support channels, ephemeral replies, generative AI for responses, 24/7 availability, and high accuracy.
What are the use cases of Ticket AI?
Ticket AI is ideal for automated customer support, managing support inquiries efficiently, generating quick responses, and improving customer satisfaction.
Is there a free trial available?
Yes, Ticket AI offers a free 7-day trial for new servers.
Where can I find pricing information?
For pricing details, please visit our website.