SupportGuy FAQ
What is SupportGuy?
SupportGuy is a cutting-edge customer support platform powered by ChatGPT, an AI chatbot, designed to handle customer queries efficiently and provide 24/7 support.
How to use SupportGuy?
To get started with SupportGuy, follow these steps: 1. Set up the chatbot by adding data from sources like websites, links, or PDFs. 2. Add the SupportGuy Slack bot to your workspace. 3. Use the /supportguy command in Slack for real-time assistance.
How can I use SupportGuy?
Setting up SupportGuy involves configuring the chatbot with relevant data, integrating it with your Slack workspace, and accessing it using the /supportguy command.
What are the core features of SupportGuy?
SupportGuy's core features include an AI-powered chatbot, Slack integration, quick setup, knowledge addition from various sources, and significantly faster query resolution.
In what use cases can SupportGuy be applied?
SupportGuy can be applied in business customer support, managing customer queries, improving customer satisfaction, and optimizing support processes.
What are the pricing options for SupportGuy?
SupportGuy offers several pricing plans: free, hobby, standard, and premium, with different limits on messages, chatbot usage, knowledge bases, and document uploads. Prices range from $0 to $950 annually.