What is Stylo?
Stylo is a cutting-edge AI support assistant designed to enhance customer experience by recommending effective ways to allocate time. Its key features include automatic ticket translation, customer satisfaction prediction, identification and escalation of angry tickets, and the creation of personalized responses. With seamless integration into Zendesk, Stylo offers AI-driven assistance in multiple languages.
How to use Stylo?
To utilize Stylo, simply integrate it into your Zendesk ticketing system. After integration, Stylo Assist becomes available in every ticket, providing AI-powered support to your agents. It can interpret customer comments and issues, craft unique responses, translate tickets in any language, predict customer satisfaction levels, and identify and escalate angry tickets promptly. Just input a real customer query or problem to see how Stylo generates a response.