FAQ from Shulex VOC
What is Shulex VOC?
Shulex VOC is a SaaS platform that offers omnichannel voice of customer analysis and product research for e-commerce. It uses ChatGPT to analyze feedback, sentiment, and product data, assisting businesses in making informed decisions.
How to use Shulex VOC?
Steps to use Shulex VOC:
- Sign up for an account.
- Install the Chrome extension.
- Connect your data sources.
- Start analyzing reviews and data.
- Use the insights to enhance your products and strategy.
What platforms does Shulex VOC integrate with?
Shulex VOC integrates with Amazon, Shopify, SurveyMonkey, Facebook, Instagram, Walmart, Salesforce, and AfterShip, among others.
What algorithm models does Shulex VOC use?
Shulex VOC utilizes ChatGPT, NLP (Natural Language Processing), and NER (Named Entity Recognition) in its analysis.
How fast is the data crawling process in Shulex VOC?
Shulex VOC offers significantly faster data crawling for Amazon product reviews and BSR (Best Sellers Rank) data, with customization options for other platforms.
Does Shulex VOC provide expert support?
Yes, Shulex VOC provides expert support for product selection, optimization, consumer research, and marketing strategies.
What can I expect from the Shulex VOC Chrome extension?
The Shulex VOC Chrome extension features single ASIN analysis, Amazon review analysis for multiple ASINs, Amazon Q&A analysis, AI listing optimization, and competitive analysis.