Shulex VOC: SaaS for Omnichannel Customer Analysis & Research

What is Shulex VOC? Shulex VOC is a SaaS platform that provides omnichannel voice of customer analysis and product research for e-commerce. It leverages ChatGPT, an AI-powered chatbot, to analyze customer feedback, sentiment, and product data to help businesses make informed decisions.

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Shulex VOC: SaaS for Omnichannel Customer Analysis & Research
Directory : Report Writing, Writing Assistants, AI Monitor &amp Report Builder, E-commerce Assistant, AI Analytics Assistant, AI Reviews Assistant

Shulex VOC Website screenshot

What is Shulex VOC?

Shulex VOC is an advanced SaaS platform designed to provide comprehensive voice of customer analysis and in-depth product research for e-commerce businesses. Utilizing ChatGPT, this AI-driven platform examines customer feedback, sentiment, and product data to guide businesses towards more informed decisions.

How to use Shulex VOC?

To start using Shulex VOC:

  1. Sign up for a Shulex VOC account.
  2. Install the Shulex VOC Chrome extension.
  3. Connect your e-commerce platforms and data sources.
  4. Analyze customer reviews, sentiment, and product data.
  5. Leverage insights to enhance products, understand customer needs, and gain a competitive edge.

Shulex VOC's Core Features

Omnichannel Voice of Customer Analysis

AI-Powered Product Research

Sentiment Analysis

Competitive Analysis

Customer Analytics

Amazon Review Analysis

Amazon Review Export Tools

ChatGPT for Amazon and Shopify

Word Cloud Generator

Unit Converter

Social Media Hashtag and Caption Generator

Shopify Store Resource Blogs

VOC Reports and Insights

Shulex VOC's Use Cases

Identifying Market Opportunities

Defining Winning Products

Improving Product Quality via Customer Feedback

Understanding Customer Expectations

Analyzing Competitor Products

Conducting Product Research Using Amazon Reviews

Exporting and Analyzing Amazon Reviews

Creating Word Clouds from Customer Reviews

Optimizing Social Media Captions and Hashtags

Accessing VOC Reports for Business Decisions

FAQ from Shulex VOC

What is Shulex VOC?

Shulex VOC is a SaaS platform that offers omnichannel voice of customer analysis and product research for e-commerce. It uses ChatGPT to analyze feedback, sentiment, and product data, assisting businesses in making informed decisions.

How to use Shulex VOC?

Steps to use Shulex VOC:

  1. Sign up for an account.
  2. Install the Chrome extension.
  3. Connect your data sources.
  4. Start analyzing reviews and data.
  5. Use the insights to enhance your products and strategy.

What platforms does Shulex VOC integrate with?

Shulex VOC integrates with Amazon, Shopify, SurveyMonkey, Facebook, Instagram, Walmart, Salesforce, and AfterShip, among others.

What algorithm models does Shulex VOC use?

Shulex VOC utilizes ChatGPT, NLP (Natural Language Processing), and NER (Named Entity Recognition) in its analysis.

How fast is the data crawling process in Shulex VOC?

Shulex VOC offers significantly faster data crawling for Amazon product reviews and BSR (Best Sellers Rank) data, with customization options for other platforms.

Does Shulex VOC provide expert support?

Yes, Shulex VOC provides expert support for product selection, optimization, consumer research, and marketing strategies.

What can I expect from the Shulex VOC Chrome extension?

The Shulex VOC Chrome extension features single ASIN analysis, Amazon review analysis for multiple ASINs, Amazon Q&A analysis, AI listing optimization, and competitive analysis.

What are the core scenes covered by Shulex VOC for design and page layouts?