SearchUnify: AI-Powered Search, Insights & Analytics for Better Support

SearchUnify: AI-powered search & analytics for superior support. Enhance customer experiences with smart search, insights, and seamless app integration.

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SearchUnify: AI-Powered Search, Insights & Analytics for Better Support
Directory : AI Product Description Generator, AI Search Engine, AI Advertising Assistant, AI Customer Service Assistant, AI Chatbot, AI Knowledge Management, Large Language Models (LLMs)

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What is SearchUnify?

SearchUnify is a comprehensive cognitive platform designed to enhance enterprise search, provide valuable insights, and power AI-driven applications for improved customer support and self-service. By offering advanced search analytics, intelligent search, and seamless enterprise search capabilities, it aims to elevate the customer support experience. The platform seamlessly integrates with various applications, including Salesforce, Zendesk, Dynamics 365, Khoros, SharePoint, among others. Leveraging its cognitive search technology, SearchUnify boosts information discoverability, facilitates proactive decision-making, and equips customer support professionals and knowledge workers with top-notch tools.

How to Use SearchUnify?

SearchUnify's Core Features

Unified Cognitive Platform

Search Analytics

Intelligent Search

Enterprise Search

Search Insights

Artificial Intelligence Search

Platform Connectors

Security

Faceted Search

SearchUnify's Use Cases

Support

Self-Service

Communities

Knowledge Management

Knowledge-Centered Service

Customer Success

Marketing

Fraud Detection

HR

Intelligent Digital Experiences

FAQ from SearchUnify

What is SearchUnify?

SearchUnify is a comprehensive cognitive platform that enhances enterprise search, delivers insights, and powers AI-driven apps for superior customer support and self-service. It integrates with various applications like Salesforce, Zendesk, Dynamics 365, Khoros, SharePoint, and more, using cognitive search technology to improve information findability, facilitate proactive decision-making, and offer top-tier tools for customer support professionals and knowledge workers.

How to use SearchUnify?

To use SearchUnify, businesses need to integrate it with their existing support systems or applications. Once integrated, it provides unified access to enterprise data, enabling efficient searches across multiple sources. The platform also includes AI-powered apps for advanced customer support and knowledge management.

What are the core features of SearchUnify?

The core features of SearchUnify include a unified cognitive platform, search analytics, intelligent search, enterprise search, search insights, artificial intelligence search, platform connectors, security, and faceted search.

How can businesses use SearchUnify?

Businesses can use SearchUnify by integrating it with their existing support systems or applications. Once integrated, it offers unified access to enterprise data, allowing for efficient information searches across multiple sources. The platform also provides AI-powered apps for enhanced customer support and knowledge management.

What use cases does SearchUnify serve?

SearchUnify serves various use cases including support, self-service, communities, knowledge management, knowledge-centered service, customer success, marketing, fraud detection, HR, and intelligent digital experiences.