FAQ from Re:amaze
What is Re:amaze?
Re:amaze is a customer service, live chat, and helpdesk platform designed for online businesses.
How to use Re:amaze?
Sign up for a free account and explore features such as consolidating support channels, automating tasks, managing multiple brands, engaging in real-time chat, monitoring customer activity, and educating customers with help centers and FAQs.
How do I sign up for Re:amaze?
Visit their website and click on 'Sign Up'. You can register using your email or through Google or Microsoft accounts.
What are the core features of Re:amaze?
Core features include a shared inbox helpdesk, live chat with automation, video calls, chatbots, push campaigns, AI tools, customizable FAQ center, incident status page, and real-time customer activity monitoring.
Can I manage multiple businesses with Re:amaze?
Yes, you can manage customer conversations from various storefronts or websites within Re:amaze.
Does Re:amaze have a mobile app?
Yes, Re:amaze provides mobile apps for both iOS and Android devices.
Can I integrate Re:amaze with other apps?
Yes, Re:amaze integrates with popular apps for a seamless workflow.
How can Re:amaze help me educate my customers?
Re:amaze offers built-in help centers and customizable FAQs that can be displayed on your website, within chat conversations, and used by chatbots.
Is Re:amaze suitable for businesses of all sizes?
Yes, whether you have a single storefront or multiple brands, Re:amaze is suitable for businesses of all sizes.
Can I try Re:amaze for free?
Yes, a free 14-day trial is available without requiring a credit card.