Re Frequently Asked Questions

Re Frequently Asked Questions. Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

FAQ from Re:amaze

What is Re:amaze?

Re:amaze is a customer service, live chat, and helpdesk platform designed for online businesses.

How to use Re:amaze?

Sign up for a free account and explore features such as consolidating support channels, automating tasks, managing multiple brands, engaging in real-time chat, monitoring customer activity, and educating customers with help centers and FAQs.

How do I sign up for Re:amaze?

Visit their website and click on 'Sign Up'. You can register using your email or through Google or Microsoft accounts.

What are the core features of Re:amaze?

Core features include a shared inbox helpdesk, live chat with automation, video calls, chatbots, push campaigns, AI tools, customizable FAQ center, incident status page, and real-time customer activity monitoring.

Can I manage multiple businesses with Re:amaze?

Yes, you can manage customer conversations from various storefronts or websites within Re:amaze.

Does Re:amaze have a mobile app?

Yes, Re:amaze provides mobile apps for both iOS and Android devices.

Can I integrate Re:amaze with other apps?

Yes, Re:amaze integrates with popular apps for a seamless workflow.

How can Re:amaze help me educate my customers?

Re:amaze offers built-in help centers and customizable FAQs that can be displayed on your website, within chat conversations, and used by chatbots.

Is Re:amaze suitable for businesses of all sizes?

Yes, whether you have a single storefront or multiple brands, Re:amaze is suitable for businesses of all sizes.

Can I try Re:amaze for free?

Yes, a free 14-day trial is available without requiring a credit card.