Re:amaze: Integrated Customer Service, Live Chat, & Helpdesk Platform

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

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Re:amaze: Integrated Customer Service, Live Chat, & Helpdesk Platform
Directory : AI Advertising Assistant, AI Customer Service Assistant, AI Reply Assistant, AI Email Assistant, AI Response Generator, AI Chatbot, AI Knowledge Base

Re:amaze Website screenshot

What is Re:amaze?

Re:amaze is a comprehensive platform offering customer service, live chat, and helpdesk solutions for online businesses.

How to use Re:amaze?

Re:amaze's Core Features

Inbox: Centralized helpdesk for all your support channels.

Chat: Live chat with features like automated messaging, chatbots, and video calls for your website or app.

Chatbots: Utilize pre-built and custom chatbots to automate business processes.

Push Campaigns: Drive re-engagement and sales with targeted push notifications.

AI: Harness AI to enhance responses, content creation, and summaries.

FAQ: Customizable FAQ center to assist customers with common queries.

Status Page: Keep customers updated during incidents or outages.

Live: Boost sales through real-time customer activity monitoring and personalized messages.

Re:amaze's Use Cases

Unify support channels for faster response times

Engage and convert more customers with advanced chat features

Gain insights into customer behavior and empower your team with real-time data

Educate customers using built-in help centers and FAQs

Enhance customer experience with features like Cues, Contact Forms, Satisfaction Surveys, Workflows, Quick Answers, Tags, Role Permissions, Peek, Team Presence, Office Hours, Reporting, and Multibrand support

Stay connected with Re:amaze Mobile on the go

Integrate seamlessly with your favorite apps

FAQ from Re:amaze

What is Re:amaze?

Re:amaze is a customer service, live chat, and helpdesk platform designed for online businesses.

How to use Re:amaze?

Sign up for a free account and explore features such as consolidating support channels, automating tasks, managing multiple brands, engaging in real-time chat, monitoring customer activity, and educating customers with help centers and FAQs.

How do I sign up for Re:amaze?

Visit their website and click on 'Sign Up'. You can register using your email or through Google or Microsoft accounts.

What are the core features of Re:amaze?

Core features include a shared inbox helpdesk, live chat with automation, video calls, chatbots, push campaigns, AI tools, customizable FAQ center, incident status page, and real-time customer activity monitoring.

Can I manage multiple businesses with Re:amaze?

Yes, you can manage customer conversations from various storefronts or websites within Re:amaze.

Does Re:amaze have a mobile app?

Yes, Re:amaze provides mobile apps for both iOS and Android devices.

Can I integrate Re:amaze with other apps?

Yes, Re:amaze integrates with popular apps for a seamless workflow.

How can Re:amaze help me educate my customers?

Re:amaze offers built-in help centers and customizable FAQs that can be displayed on your website, within chat conversations, and used by chatbots.

Is Re:amaze suitable for businesses of all sizes?

Yes, whether you have a single storefront or multiple brands, Re:amaze is suitable for businesses of all sizes.

Can I try Re:amaze for free?

Yes, a free 14-day trial is available without requiring a credit card.