FAQ from Qex AI
What is Qex AI?
Qex AI offers intelligent email assistants to streamline your work tasks, including customer response management and email reviews.
How to use Qex AI?
Deploy smart assistants for email communication, daily task management, and interactions with customers and stakeholders.
How does billing work?
Enjoy a free trial with $25 usage credit. When the credit runs low, sign up for a monthly plan to continue services.
Is a payment card needed to sign up?
No card is needed for the free trial, but a valid payment card is required before the usage credit is exhausted.
How does the usage credit work?
Receive $25 usage credit upon sign-up. Top-up the credit as needed, used at approximately $0.05 per 1,000 characters of email text.
Can I cancel my subscription at any time?
Yes, cancel anytime without obligations through the 'Manage Billing' section in your account.
What happens if I cancel my subscription?
Your account and prepaid usage credit remain valid, and assistants will function until the credit is depleted. Resubscribe to top up the credit.