FAQ from My Better AI
What is My Better AI?
My Better AI (MyBetter.ai) is a human-centered generative AI platform built for simplicity, speed, and trust. It’s designed so anyone—regardless of technical background—can harness powerful AI without writing prompts, memorizing model differences, or troubleshooting outputs. By blending intuitive visual interaction with best-in-class AI infrastructure, it turns everyday questions into clear, useful answers—fast.
How to use My Better AI?
Start with the Visual Builder: select what you want the AI to *do*, then what it should *do it to*—using guided menus, auto-suggestions, and drag-and-drop file support. For deeper customization, enable Expert Mode or activate Lightning Mode for high-velocity brainstorming. Save your style with AI Profiles, revisit insights via searchable history, and fine-tune responses instantly—no rephrasing required.
Can I switch plans at any time?
Yes—you can upgrade, downgrade, or pause your subscription anytime through your account settings. Changes take effect at the start of your next billing cycle.
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, and Google Pay. Subscriptions are managed securely through the App Store.
What do you do with my data?
Nothing—beyond delivering your requested output. My Better AI does not store, share, or use your data to train AI models, improve services, or target advertising. Your privacy is foundational, not optional.
Do you offer discounts for educational institutions or non-profits?
Yes—we offer special pricing and custom plans for verified schools, universities, and registered non-profits. Reach out via our Contact Us page to learn more.
Who do I contact if I have billing issues?
Email [email protected]—our team responds within 12 business hours and handles billing inquiries directly, with no automated tiers or routing delays.