What is Macha?
Macha is an innovative AI chat tool designed to elevate Shopify stores by offering intelligent, AI-driven support. It empowers Shopify site owners to provide outstanding customer service with natural language interactions, and enhances support agents' efficiency with pre-prepared, contextually relevant responses.
How to use Macha?
To start using Macha, follow these steps: 1. Register for Macha and fill out the required information. 2. Integrate your Shopify products with Macha for the most current data. 3. Deploy the Macha bot on your site with the guidance of the onboarding team (this takes less than 15 minutes). 4. Experience a reduction in customer support inquiries as Macha instantly addresses basic questions, easing the burden on your support staff. 5. Achieve higher customer satisfaction and more efficient support operations for your Shopify store.