Kili Features

Kili Features. Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.

Kili's Core Features

Dependable, on-demand support for customer service teams

Uses company knowledge to offer customized, accurate replies

Create help articles and customer communications through the app

Quickly respond to customer service tickets with the Chrome Extension

Deploy a chatbot to manage customer inquiries

Learns from feedback to suggest actions automatically

Kili's Use Cases

Generate customer-facing content using your existing knowledge base

Reduce response times by resolving tickets instantly using the knowledge base

Provide instant answers to customers via an embedded chatbot

Enhance the productivity of commercial teams with instant answers through Slack

Lower the workload on technical teams by automating repetitive queries