Kili: AI Assistant for Customer Service & Knowledge Leverage

What is Kili?

Kili is an advanced AI assistant designed to provide dependable, on-demand support for customer service teams. It utilizes your company's knowledge base to deliver tailored and precise responses.

How to use Kili?

Kili's Core Features

Dependable, on-demand support for customer service teams

Uses company knowledge to offer customized, accurate replies

Create help articles and customer communications through the app

Quickly respond to customer service tickets with the Chrome Extension

Deploy a chatbot to manage customer inquiries

Learns from feedback to suggest actions automatically

Kili's Use Cases

Generate customer-facing content using your existing knowledge base

Reduce response times by resolving tickets instantly using the knowledge base

Provide instant answers to customers via an embedded chatbot

Enhance the productivity of commercial teams with instant answers through Slack

Lower the workload on technical teams by automating repetitive queries

• Kili Company

  Kili Company name: Kili, Inc.

• Kili Linkedin

  Kili Linkedin Link: https://www.linkedin.com/company/94291555

• Kili Twitter

  Kili Twitter Link: https://twitter.com/withkili

FAQ from Kili

What is Kili?

Kili is an AI customer service assistant that offers reliable and on-demand support for customer-facing teams by leveraging your company's knowledge base for personalized and accurate responses.

How to use Kili?

Sign up and create an account to use Kili. Import your existing knowledge base and documents to activate Kili's AI assistant. Use Kili internally or externally to draft help articles, customer communications, or deploy a chatbot via API. Kili learns from your feedback to improve continuously.

Do you provide access to GPT-4?

Yes, Kili provides access to GPT-4 for answering questions.

What data can I use for my Assistant?

You can utilize your existing knowledge base, documents, CSVs, webpages, databases, and APIs to train and enable your Assistant.

What is included in the Free Plan?

The Free Plan includes 100,000 tokens, 50 credits per month, one user, and one assistant.

Is there a word limit for each source?

No word limit is mentioned for each source.

What counts as a credit?

A credit is a measure of the cost for answering a question using a specific model, such as GPT-4 or GPT-3.5. For example, answering a question using GPT-4 costs 10 credits.

Can I embed Kili within my product?

Yes, you can embed Kili within your product using the provided API.

Can I use Kili within my organization?

Yes, you can use Kili within your organization to enhance customer support and productivity.

Do you provide API access?

Yes, Kili provides API access for integration with other systems and applications.