FAQ from Harmony AI Email Assistant
What is Harmony AI Email Assistant?
Harmony is a purpose-built voice AI for email — engineered to eliminate screen dependency and manual interaction. It delivers intelligent, context-aware voice control over your inbox, enabling true multitasking without compromising security, accuracy, or professionalism.
How do I use Harmony AI Email Assistant?
After connecting your Gmail account (with OAuth 2.0), launch Harmony via browser extension or mobile companion app, then begin speaking. Harmony listens for natural-language commands — no rigid syntax — and executes actions with confirmation feedback. Think of it as your inbox’s voice-native co-pilot.
Which email providers does Harmony support?
Harmony currently offers full integration with Gmail, including labels, threads, drafts, and priority inbox features. Native Outlook and Apple Mail support are in active development and scheduled for Q4 2025 release.
How does Harmony ensure my privacy and data security?
Harmony operates on a strict zero-retention policy: emails are processed in-memory over TLS 1.3–encrypted channels and discarded immediately after action completion. We undergo annual third-party penetration testing and hold CASA Level 3 certification — meaning your data is never stored, sold, shared, or used for training external models.
Can I send polished, professional emails using only my voice?
Absolutely. Harmony uses adaptive speech-to-text + generative AI refinement to convert spoken intent into clear, grammatically sound, and tone-appropriate messages. Before sending, it reads the full draft back to you — allowing edits, additions, or cancellations — ensuring every sent email reflects your voice and standards.
What makes Harmony’s voice understanding more reliable than generic assistants?
Unlike general-purpose voice AIs, Harmony is fine-tuned exclusively on email semantics: subject lines, reply chains, signature patterns, urgency cues, and domain-specific phrasing (e.g., “move to ‘Clients – Q3’”, “flag as follow-up”, “forward to finance@”). This narrow focus enables >98.2% command accuracy — even with background noise or accented speech.