DocsOrb FAQ Highlights
What is DocsOrb?
DocsOrb is an AI-augmented document organizer built for life’s transitions—not just storage. It helps families, students, and expats proactively collect, verify, and safeguard critical documents through intelligent, moment-driven workflows—all while keeping data under your sole control.
How do I begin using DocsOrb?
Start by selecting a Life Moment (e.g., “Starting University Abroad”) → scan or import documents with precision-enhancing tools → let DocsOrb’s AI suggest gaps, generate labels, and build shareable checklists. No setup, no subscriptions required to get started.
What problem does DocsOrb solve—and who needs it most?
It solves *document latency*: the costly delay between needing a document and finding it. Families preparing for school enrollment, students submitting visa applications, and expats renewing residency permits all face time-sensitive, high-stakes documentation tasks—where DocsOrb acts as both memory and compliance assistant.
How does DocsOrb protect my most sensitive documents?
By design: DocsOrb never uploads your raw documents to any server. All processing—including AI analysis—is performed locally on-device or within your encrypted cloud environment. Your passport scan stays on your phone unless you explicitly choose to sync it to your own iCloud or Dropbox.
Why isn’t a general-purpose cloud drive enough?
Because Google Drive stores files. DocsOrb understands *intent*. It knows that “rental agreement” means different things when applying for a visa vs. filing taxes—and surfaces the right version, with the right metadata, at the right moment—without manual tagging or folder digging.
Can I trust DocsOrb with my passport, ID card, or bank details?
Absolutely—if you trust your own device. DocsOrb operates on a zero-data-retention model: no screenshots, no telemetry, no cloud backups unless you initiate them. Your biometric data, passwords, and document contents remain invisible to DocsOrb’s infrastructure.
Where does AI processing happen—and what data leaves my device?
AI structure generation, checklist suggestions, and smart tagging run entirely on-device for Free users. Premium subscribers may opt into limited, anonymized cloud-based AI enhancements—but only after explicit consent and with strict data minimization (e.g., sending only document type + country + event context—not image data).
Can I assign documents to specific people—like my spouse, teen, or aging parent?
Yes—through Family Workspace (Premium). You can designate document ownership, set visibility rules (“visible only to Mom & Pediatrician”), and receive automated alerts when documents expire or require renewal—tailored per person and role.
How do sharing and collaboration work across devices and users?
Share securely via time-limited, password-protected links—or invite trusted contacts into your Family Workspace for real-time co-management. All shared exports are audit-trail enabled, with optional watermarking and download restrictions.
When will new features like multi-language support or official eID integration launch?
Our public roadmap—updated quarterly—is available at docsorb.com/roadmap. Upcoming includes EU eIDAS-compliant verification, Arabic & Spanish UI/localization, and offline-first sync for low-connectivity regions.