What is DeskRoom Chrome Extension?
DeskRoom is an AI-powered Chrome extension designed to assist CS and CX teams by providing knowledge management solutions and automated answer suggestions.
How Does DeskRoom Chrome Extension Work?
By uploading customer service manuals and previous counseling records, DeskRoom allows teams to build a comprehensive Knowledge Base in a Q&A format. This Knowledge Base can be utilized to generate automated answer suggestions based on customer messages or queries, improving response efficiency and accuracy.