DeskRoom - Chrome Extension Introduction

DeskRoom - Chrome Extension Introduction. DeskRoom Chrome Extension: Streamline CS/CX with smart answer recommendations and an efficient Knowledge Management System for faster, accurate support.

DeskRoom - Chrome Extension Website screenshot

What is DeskRoom Chrome Extension?

DeskRoom is an AI-powered Chrome extension designed to assist CS and CX teams by providing knowledge management solutions and automated answer suggestions.

How Does DeskRoom Chrome Extension Work?

By uploading customer service manuals and previous counseling records, DeskRoom allows teams to build a comprehensive Knowledge Base in a Q&A format. This Knowledge Base can be utilized to generate automated answer suggestions based on customer messages or queries, improving response efficiency and accuracy.