Table of contents
DeskRoom - Chrome Extension: KMS & Answer Suggestions for CS/CX Teams
DeskRoom Chrome Extension: Streamline CS/CX with smart answer recommendations and an efficient Knowledge Management System for faster, accurate support.
Directory : AI Speech Recognition, AI Customer Service Assistant, AI Reply Assistant, AI Knowledge Base, AI Knowledge Management, Browser Extension
What is DeskRoom Chrome Extension?
DeskRoom is an AI-powered Chrome extension designed to assist CS and CX teams by providing knowledge management solutions and automated answer suggestions.
How Does DeskRoom Chrome Extension Work?
Key Features of DeskRoom Chrome Extension
Create a Knowledge Base from Uploaded Resources
Receive AI-Driven Answer Suggestions
Seamless Integration with Customer Inquiries
Ideal Use Cases for DeskRoom Chrome Extension
Streamline the Management of Customer Interaction Records
Frequently Asked Questions about DeskRoom Chrome Extension
What is DeskRoom?
DeskRoom is an intelligent assistant that helps customer service and experience teams manage knowledge and provide quick, accurate responses to customer inquiries.
How Do I Use DeskRoom?
To get started, upload your customer service manuals and counseling records. DeskRoom will convert them into a searchable Knowledge Base in a Q&A format. You can then use the extension to get answer suggestions by dragging customer messages or typing in questions.
What File Formats Does DeskRoom Support?
DeskRoom supports a wide range of file formats including Excel, Word, PDF, and more, making it easy to import your existing resources.