Frequently Asked Questions about DeskRoom Chrome Extension
What is DeskRoom?
DeskRoom is an intelligent assistant that helps customer service and experience teams manage knowledge and provide quick, accurate responses to customer inquiries.
How Do I Use DeskRoom?
To get started, upload your customer service manuals and counseling records. DeskRoom will convert them into a searchable Knowledge Base in a Q&A format. You can then use the extension to get answer suggestions by dragging customer messages or typing in questions.
What File Formats Does DeskRoom Support?
DeskRoom supports a wide range of file formats including Excel, Word, PDF, and more, making it easy to import your existing resources.