Frequently Asked Questions
What is DeskDay?
DeskDay is a comprehensive IT support platform for MSPs, offering features like a chat-based Service Desk, RMM, Documentation, and more, all enhanced by AI.
How to use DeskDay?
To use DeskDay, sign up on the website, log in, and explore its features. Use the conversational mode for interactions, automation for streamlining tasks, and benefit from intelligent QA and smart onboarding.
Can DeskDay integrate with other tools?
Yes, DeskDay integrates with various tools and platforms commonly used by MSPs, providing a unified experience.
Is DeskDay suitable for all MSP sizes?
Yes, DeskDay is designed to cater to both small-scale and large-scale MSPs, offering scalable and flexible solutions.
How does the AI-powered Service Desk work?
DeskDay's AI-driven Service Desk facilitates chat-based communication for ticket management, enhancing efficiency through advanced AI algorithms.
Can DeskDay generate reports and invoices?
Yes, DeskDay includes features for report and invoice generation, aiding MSPs in accurate billing.
Does DeskDay offer customizable workflows?
Yes, DeskDay provides customizable workflows and templates, enabling MSPs to tailor documentation to their specific needs.