FAQ from Dash AI
What is Dash AI?
Dashworks is an AI Knowledge Assistant designed for enterprise use. It enables users to ask questions in natural language and receive accurate, coherent responses, bringing conversational AI into the company’s tech ecosystem. Dashworks gathers information from connected apps, ensuring thorough and trustworthy answers, with functionality that improves through continuous human feedback. Its search spans areas like code, pull requests, issues, CRM data, emails, shared drives, team chats, marketing automation tools, project management platforms, tickets, knowledge bases, and messaging apps. This makes it especially useful for engineering, sales, marketing, and customer support. Additionally, Dashworks offers smooth integrations with various applications in a company's tech stack, such as Slack, Microsoft 365, Google Workspace, Salesforce, Notion, Confluence, and more. This integration enhances institutional knowledge management and boosts team efficiency. Dashworks can also perform web searches to provide real-time information. Additionally, Dash AI includes an "AI only" mode for secure, direct interaction with leading LLMs like ChatGPT, Claude, and Gemini, within a single subscription.
How to use Dash AI?
To utilize Dash AI, log in to the platform and link the desired apps and data sources. Once connected, you can start querying in natural language, and Dash AI will deliver instant answers derived from your company’s connected apps and chat history. You can also automate repetitive queries using Dash AI, enhancing its role as your enterprise knowledge assistant.
How does Dashworks protect the security of my data?
Dashworks takes data security seriously. It indexes data only from connected apps, encrypts data in transit and at rest, follows SOC-2-enforced best practices, and does not share customer data with third parties.
Will everyone at my company be able to see private conversations and documents?
No, Dashworks respects existing permissions to ensure that only users with access to specific datasets can query them.
What security certifications does Dashworks have?
Dashworks is GDPR compliant, SOC-2 certified, and extensively pen-tested.
How long does it take to start using Dashworks?
Getting started with Dash AI, the AI chatbot of Dashworks, is immediate. Dash AI connects with various apps and allows users to ask and receive answers referencing information contained in those apps.
Do you have a free plan?
Dashworks offers a 7-day free trial. After that, it costs $9.99 per user per month. Unused seats can be refunded at the end of the month.
What is your pricing model?
Dashworks has a customer-first pricing model that offers fair and transparent pricing, starting at $4.99 per user per month. There are no minimums or annual lock-ins.