FAQs About Conversational User Manuals
What are Conversational User Manuals?
Conversational User Manuals integrate a QR code into your product or its packaging. Scanning this code gives customers access to detailed answers and support, featuring images, videos, and suggested products. This system enhances customer experience, reduces support team workload, and encourages the purchase of related items.
How do I use Conversational User Manuals?
To utilize this feature, upload your product documentation, Q&A resources, videos, and product listings. Attach the generated QR code to your product or its packaging. Customers scan this code to receive detailed explanations, visual aids, and recommendations for other products, tailored to their needs.
What is needed to integrate this into my products?
You will need: Your existing documentation (user guides, instructions, etc.) in formats such as PDF, images, or screenshots. Any relevant video content. A list of additional products for cross-selling. Any Q&A resources you have available.
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