What is Cohere?
Cohere is an advanced AI-driven platform built for customer support optimization. It empowers support teams to resolve tickets swiftly and cut operational costs. Utilizing AI, Cohere provides immediate answers by referencing previous interactions, enhancing response times, and customer satisfaction.
How to use Cohere?
Getting started with Cohere is simple: schedule a demo through the website. During the demo, you'll learn how to configure a bot for your support center by linking your help resources. The AI bot mimics a live agent, addressing customer inquiries efficiently. Cohere also transforms your support articles and past dialogues into tailored responses. Additionally, Cohere's Cardina analytics tool helps pinpoint customer trends for rapid issue resolution.