Cohere Features

Cohere Features. Resolve tickets faster with Cohere: AI-powered customer support that reduces costs and provides instant solutions by leveraging previous ticket answers.

Cohere's Core Features

Automation for growing support teams

Resolve up to 60% of inquiries automatically

Deliver instant, customized responses across all channels

Guide customers through resolution steps

Execute tasks on behalf of customers

Leverage support articles and previous chats for answers

Detect and predict customer patterns with advanced analytics

Provide precise answers with AI's language understanding

Use generative AI to extract information from agent replies

Automatically respond to frequently asked questions

Cohere's Use Cases

Expand support capacity without increasing headcount

Accelerate ticket resolution and cut costs

Enhance agent and customer satisfaction

Boost self-service resolution rates

Strengthen customer loyalty and retention

Offer personalized support on web and mobile

Improve CX efficiency for faster service delivery

  • Cohere Support Email & Customer Service Contact

    For customer service, contact Cohere at [email protected].

  • Cohere Company Information

    Cohere is operated by Caldera Labs Inc.

    Address: 298 5th Avenue, 7th Floor, New York, NY 10001, USA.

    Learn more on the about us page.

  • Cohere Twitter

    Follow Cohere on Twitter: https://twitter.com/coherehq