Cohere's Core Features
Automation for growing support teams
Resolve up to 60% of inquiries automatically
Deliver instant, customized responses across all channels
Guide customers through resolution steps
Execute tasks on behalf of customers
Leverage support articles and previous chats for answers
Detect and predict customer patterns with advanced analytics
Provide precise answers with AI's language understanding
Use generative AI to extract information from agent replies
Automatically respond to frequently asked questions
Cohere's Use Cases
Expand support capacity without increasing headcount
Accelerate ticket resolution and cut costs
Enhance agent and customer satisfaction
Boost self-service resolution rates
Strengthen customer loyalty and retention
Offer personalized support on web and mobile
Improve CX efficiency for faster service delivery
Cohere Support Email & Customer Service Contact
For customer service, contact Cohere at [email protected].
Cohere Company Information
Cohere is operated by Caldera Labs Inc.
Address: 298 5th Avenue, 7th Floor, New York, NY 10001, USA.
Learn more on the about us page.
Cohere Twitter
Follow Cohere on Twitter: https://twitter.com/coherehq