FAQ from Cohere
What is Cohere?
Cohere is an AI-powered platform tailored for customer support, enabling teams to resolve tickets quickly and reduce costs. By using AI, Cohere accesses previous tickets to offer immediate solutions to customer queries.
How to use Cohere?
To use Cohere, schedule a demo on the website. During the demo, you'll learn to train a bot with your help center link. This AI bot can answer customer queries like a live agent. Cohere also allows you to convert support articles and past conversations into personalized responses. Furthermore, its Cardina analytics feature helps you identify customer trends and resolve issues swiftly.