Key Capabilities That Power Smarter Prioritization
AI-Powered Feedback Discovery
Embedded & Self-Service Feedback Collection
Sentiment-Aware Feedback Analysis
Customizable Prioritization Engine
Public or Permissioned Roadmap Builder
Auto-Generated Comment Summaries
Smart Duplicate Detection & Clustering
Voting Analytics & Trend Forecasting
Changelog-Driven Customer Communication
Who Uses Canny—and Why It Fits Their Workflow
Product Managers
Growth & Customer Success Teams
Engineering Leadership
Sales & Customer-Facing Teams
UX Research & Design Teams
Startup Founders & PMMs
Enterprise Product Organizations
Open-Source Maintainers
SaaS Companies Scaling Their Feedback Loop
Frequently Asked Questions
-
What defines a “tracked user” in Canny?
-
How do I determine the right tracked user tier for my team?
-
Can I cap my monthly usage to avoid unexpected charges?
-
What happens when I hit my tracked user limit?
-
What exactly does Canny Autopilot do?
-
Canny Support & Contact Information
Reach Canny’s support team at [email protected]. For full contact options—including live chat, documentation, and community forums—visit the official Contact Us page.
-
About Canny
Company name: Canny, Inc.
Headquarters: San Francisco, CA (remote-first team)
Learn more about Canny’s mission, values, and team on the About page.
-
Access Your Canny Account
Log in to your dashboard: https://canny.io/login
-
Get Started With Canny
Sign up for free—no credit card required: https://canny.io/register
-
Canny Pricing Plans
Transparent, usage-based pricing—compare tiers and features: https://canny.io/pricing
-
Follow Canny on Social
Facebook: https://facebook.com/cannyhq
YouTube: https://www.youtube.com/@cannyio
LinkedIn: https://www.linkedin.com/company/18048936/
X (Twitter): https://x.com/cannyhq
Instagram: https://www.instagram.com/canny.io/