Acobot FAQ
What is Acobot?
Acobot is an AI chatbot that engages with visitors on e-commerce sites, guiding them through the sales process and helping them make purchases with personalized recommendations and answers to their questions.
How do I use Acobot?
Simply sign up on the website and follow the setup wizard, which takes about 15 minutes. Acobot will then start interacting with visitors, creating content, and optimizing performance.
Is Acobot a chatbot?
Yes, Acobot is an AI chatbot that interacts with e-commerce shoppers, learning from your store's settings and products to converse naturally with users.
Is Acobot powered by AI?
Yes, Acobot uses NLP and ML technologies to provide personalized recommendations and conversational interactions. It's both a conversational and self-learning AI.
Can Acobot answer customer questions?
Yes, it can answer questions based on your web pages. If it can't find an answer, it will collect the user's contact information and forward the query to you.
Can Acobot replace live chat?
No, Acobot is designed to complement live chat, offering personalized shopping experiences that enhance live chat interactions.
Does Acobot work with lead capture popups?
Acobot is more effective than traditional popups, capturing more leads and improving the user experience, which also benefits mobile SEO.
What if I already have newsletters?
Acobot sends personalized, event-driven emails, enhancing traditional newsletters. It's recommended to reduce newsletter frequency and let Acobot handle personalized email marketing.
Can I customize Acobot?
You can customize the widget's appearance to match your site, but the language and dialog flow are managed by Acobot to ensure optimal performance.
What if I don't see a sales increase?
Acobot offers a 15-day money-back guarantee. You can test it risk-free, and support specialists are available to help ensure your success.