FAQ from Zoocial
What is Zoocial?
Zoocial is a versatile social media marketing platform that helps businesses boost their online presence. It includes features such as AI-driven chatbots for Facebook Messenger and Instagram, automated interaction management, content scheduling, and full-scale email and SMS marketing. Additionally, Zoocial supports e-commerce by enabling businesses to create stores and sell directly through social media or online browsers.
How do I start using Zoocial?
To start using Zoocial, you need to: 1. Register on the Zoocial website. 2. Pick a subscription plan that matches your business needs. 3. Connect your Facebook and Instagram accounts. 4. Build an AI chatbot with the visual flow editor. 5. Set up automation for social media comments and replies. 6. Use Zoocial's email and SMS marketing features to connect with your audience. 7. Plan your social media posts for better reach. 8. Establish an e-commerce store to sell your products. 9. Utilize LiveChat to handle and interact with leads.
How can Zoocial enhance customer engagement?
With Zoocial, you can use AI-powered chatbots on Facebook Messenger and Instagram DMs to hold tailored conversations with your customers. This feature allows you to capture user data and respond with customized messages, improving customer interactions.
Can Zoocial facilitate product sales on social media?
Absolutely. Zoocial offers a built-in e-commerce feature, enabling you to create a store and sell products directly through your social media channels or via a web browser. This function simplifies the selling process and enables automated product promotions.
What social media management features does Zoocial offer?
Zoocial provides tools to plan, schedule, and publish posts across all leading social media platforms. This helps you maintain consistent engagement with your audience by optimizing post timing and content delivery.
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