FAQ from X-doc AI
What is X-doc AI?
X-doc.ai is an enterprise-grade AI translation platform engineered for industries where linguistic precision directly impacts safety, compliance, and market access. It supports over 100 languages with domain-specific neural engines trained on verified technical, clinical, and regulatory content—delivering 99% accuracy on documents ranging from FDA 510(k) summaries to ISO/IEC 62304 software documentation. Trusted by life sciences leaders, academic publishers, and global engineering firms, X-doc.ai integrates terminology governance, context retention, and batch OCR processing to transform how organizations manage multilingual documentation at scale.
How to use X-doc AI?
Using X-doc.ai is streamlined for technical and regulatory teams—not linguists. Upload files directly from your desktop or cloud storage (OneDrive, SharePoint, Google Workspace), select source/target languages and domain model (e.g., “Medical Device Regulatory” or “Patent Law”), then launch translation. The system auto-detects document structure, applies custom glossaries, and outputs ready-to-review files—with optional typesetting for final publication. Admin dashboards provide usage analytics, team permissions, and audit trails—making X-doc.ai as much a compliance tool as a translation engine.
How does X-doc AI ensure regulatory compliance in translations?
X-doc.ai embeds regulatory intelligence into its core architecture: built-in validation against FDA, EMA, PMDA, and NMPA terminology databases; automatic flagging of unapproved synonyms; version-controlled glossary enforcement; and full traceability of every translated term back to its source segment and approved definition. All translation memory and terminology assets reside within your tenant—never shared or repurposed—ensuring full ownership and audit readiness.
Can X-doc AI handle highly specialized terminology like SNOMED CT or MedDRA?
Yes. X-doc.ai supports seamless import and dynamic application of standardized medical ontologies—including SNOMED CT, MedDRA, WHO Drug Dictionary, LOINC, and ICD-11. Users can map preferred terms to ontology codes, enforce hierarchical relationships during translation, and export annotated outputs compliant with CDISC standards and eTMF requirements.
Do you offer API access for integration with our LMS, PLM, or QMS systems?
Absolutely. X-doc.ai provides RESTful APIs with OAuth 2.0 authentication, webhooks, and SDKs for Python, Java, and .NET. Pre-built connectors are available for Veeva Vault, MasterControl, Siemens Teamcenter, and SAP S/4HANA—enabling automated translation triggers from change control events, CAPA workflows, or document lifecycle milestones.
What happens to my translation memory and glossaries if I switch plans?
Your proprietary translation memory, custom glossaries, and domain models remain fully intact and accessible regardless of subscription tier. Downgrading only affects concurrent user seats, API rate limits, and typesetting capacity—not data ownership or linguistic assets. All assets are exportable in TMX and TBX formats at any time.
Is offline or air-gapped deployment available?
Yes. X-doc.ai offers private-cloud and on-premises deployment options for organizations with strict data residency or air-gapped infrastructure requirements—including Docker containerized deployments, FedRAMP-compliant environments, and FIPS 140-2 encrypted instances.
How frequently are language models updated with new regulatory guidance?
Our domain models undergo quarterly retraining using newly published regulatory texts (FDA guidances, EMA CHMP opinions, ISO standards updates), validated clinical literature, and customer-submitted anonymized corrections. Critical updates—such as new MDR annexes or ICH harmonization documents—are deployed within 14 days of official release.
Where can I find documentation, training resources, and SLA details?
Comprehensive technical documentation, video tutorials, certification pathways, and SLA terms—including uptime guarantees, response time SLAs, and data breach notification protocols—are available in the X-doc AI Knowledge Hub.