What is Whelp?
Whelp is an AI-driven CRM and omnichannel communication platform designed to enhance customer interactions across various mediums, including Voice, Email, Live Chat, SMS, and WhatsApp. It consolidates all customer interactions and data into a single, unified view, allowing businesses to manage communication more effectively. Additionally, Whelp offers sophisticated analytics and reporting tools to help businesses evaluate performance and refine their operations.
How to use Whelp?
To get started with Whelp, log into the platform and connect with customers via multiple channels like Voice, Email, Live Chat, SMS, and WhatsApp. Utilize the unified customer view to address inquiries and resolve issues efficiently. Customize and automate outreach campaigns, sending bulk messages through WhatsApp, Telegram, Email, and Facebook Messenger. Leverage the drag-and-drop chatbot builder to create bots that provide 24/7 customer support. Collaborate seamlessly with team members and integrate Whelp with other tools to enhance workflow efficiency.