FAQ from Whelp
What is Whelp?
Whelp is an AI-driven CRM and omnichannel communication platform that helps businesses manage customer interactions through channels like Voice, Email, Live Chat, SMS, and WhatsApp. It consolidates all customer data into a unified view, providing advanced analytics for performance tracking and business optimization.
How to use Whelp?
To use Whelp, log into the platform and engage with customers across various channels including Voice, Email, Live Chat, SMS, and WhatsApp. Utilize the unified customer view to handle inquiries, automate campaigns with bulk messaging, and design chatbots for 24/7 support. Integrate Whelp with other tools to streamline workflows and enhance team collaboration.