Viable Features

Viable Features. Viable is an AI-driven platform that allows you to analyze unstructured qualitative data at scale. It uses state-of-the-art AI, including GPT-4, to provide deep insights from your data without the need for spreadsheets.

Key Features of Viable

AI-powered qualitative data analysis

No need for spreadsheets

Weekly insights reports

No need for SQL queries

Analysis of diverse data sources, including call transcripts, support tickets, market research, and employee surveys

Metadata analysis for detailed customer insights

Secure data management with SOC 2 Type 2 certification

Applications of Viable

Product Management: Accelerate product development with customer feedback

Customer Experience: Enhance customer satisfaction using feedback insights

Customer Research: Consolidate research data for better insights

Marketing Insights: Improve marketing strategies with audience insights

Employee Engagement: Foster a better workplace environment through employee feedback