Viable FAQ
What is Viable?
Viable is an AI platform for analyzing unstructured qualitative data at scale, using technologies like GPT-4 to derive meaningful insights without the need for spreadsheets.
How do I use Viable?
Sync your data with Viable by integrating with platforms such as Zendesk, Intercom, Front, Delighted, and Gong, or by importing data via Zapier or CSV files. Viable's AI will then analyze your data and generate detailed reports.
Which data sources are compatible with Viable?
Viable can analyze data from various sources, including sales call transcripts, customer support tickets, market research, and employee surveys.
How does Viable protect my data?
Viable is SOC 2 Type 2 certified and includes automated PII redaction, with a responsive service team for custom data management requests.
How accurate are Viable's AI insights?
Viable employs state-of-the-art AI models, including GPT-4, ensuring high accuracy in data analysis.
Can Viable manage large data volumes?
Yes, Viable supports large data volumes, offering unlimited seats and integrations at every tier, suitable for companies of all sizes.
What is the setup process for Viable?
Set up Viable by syncing your data through integrations or CSV file imports. The setup is designed to be quick and straightforward.