Frequently Asked Questions About the UserVoice Feedback Extension - Chrome Extension
What is the UserVoice Feedback Extension?
The UserVoice Feedback Extension is a powerful tool for collecting customer feedback, enabling product managers and customer service teams to gather insights directly from any webpage, email, or conversation. It also provides options to link feedback to existing ideas and connect it with known customers and accounts using AI-driven search.
How do I use the UserVoice Feedback Extension?
To use the UserVoice Feedback Extension, launch the extension on any webpage or email, select the feedback provided by the customer, link it to a relevant idea, associate it with user profiles, and subscribe customers to receive future updates.
How can I capture feedback with the UserVoice Feedback Extension?
Feedback can be captured by opening the extension on any webpage or email, highlighting the customer's input, and linking it to appropriate ideas or existing customer profiles.
Is it possible to subscribe customers for updates using this extension?
Yes, the UserVoice Feedback Extension allows you to directly subscribe customers to receive updates from the product team.
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