Frequently Asked Questions About UGCReal
What payment methods does UGCReal accept?
UGCReal supports Visa, Mastercard, American Express, PayPal, and Apple Pay. Enterprise clients can request Net 30 invoicing and multi-year contracts with dedicated account management. Secure checkout is PCI-DSS Level 1 compliant—your financial data never touches UGCReal’s application layer.
How does UGCReal pricing work for teams?
Team plans start at 5 seats and scale linearly—with shared credit pools, role-based permissions (Admin, Creator, Viewer), and centralized billing. All plans include priority support, custom influencer training (for Brand Studio), and quarterly UGC performance insights reports. Credits remain active for 30 days from purchase date, regardless of plan changes.
Can I change my UGCReal plan later?
Absolutely. Upgrade, downgrade, or pause your subscription anytime via the dashboard. Changes take effect immediately, and all unused credits preserve their original expiration window—no prorated losses or forced rollovers.
Is my data secure when using UGCReal?
Yes. All uploads are encrypted in transit (TLS 1.3) and at rest (AES-256). App screenshots and generated assets are automatically purged from active storage after 7 days unless manually saved to your private library. UGCReal undergoes annual third-party penetration testing and maintains ISO/IEC 27001 certification.
Do I own commercial rights to UGCReal generated images?
Yes—100%. Every image you generate grants unlimited, perpetual, royalty-free commercial rights worldwide. You may modify, resell, sublicense, or use them in any medium—including broadcast TV, print, merchandise, or investor decks—without seeking permission or providing attribution.