FAQ from Tresl Segments
What is Tresl Segments?
Tresl Segments is a data-driven Shopify Plus CRM that uses AI to enhance customer segmentation, streamline marketing flows, and sync data across multiple platforms.
How to use Tresl Segments?
To begin using Segments, follow these three steps: install the app from the Shopify App Store, allow data analysis, and enjoy a 14-day free trial to uncover key insights.
How to get started with Segments?
Getting started with Tresl Segments is quick and easy. Just install the app from the Shopify App Store, let it process your store data, and unlock insights during the 14-day free trial period.
What features are available for the trial?
With the 14-day free trial, you’ll gain full access to all Segments features, including 30+ prebuilt customer segments, integration with popular platforms, and unlimited data analytics.
What is the difference between Klaviyo and Segments?
Klaviyo focuses on email marketing with segmentation capabilities, while Segments specializes in data analysis and customer segmentation across multiple channels for optimized marketing strategies.
How long does the setup take?
The entire setup process takes around five minutes. After installing Segments, your store’s data will be processed within a few hours.
Can I connect multiple data sources?
Yes! Segments allows integration with popular email, SMS, and ad platforms like Facebook, Google, and TikTok, and you can sync segment data back to Shopify.
What support is included in my plan?
All plans include customer support via email and Intercom chat during business hours. Enterprise customers receive tailored support through a dedicated Slack channel.
How can I contact you?
If you need assistance, feel free to contact us at [email protected]. We’re happy to help with any inquiries.