FAQ from Transcriptmate
What is Transcriptmate?
Transcriptmate is a Pay-As-You-Go audio-to-text transcription service.
How to use Transcriptmate?
Fill out the form, make payment, and receive your transcription.
What file formats are supported for transcription?
Preferred formats include mp3, flac, ac3, mp4, wav, mov, or m4a.
How long does it take to receive the transcription?
Transcriptions are delivered within 2 hours.
Is there a privacy policy in place?
Yes, we delete your recording immediately after transcription to ensure privacy.
What payment methods are accepted?
We accept payments via Stripe, including cards, Apple Pay, and Google Pay.
Is there a refund policy?
Yes, we offer refunds if you are not satisfied with the service.