FAQ from Tracardi
What is Tracardi?
Tracardi is an open-source customer data platform that helps businesses engage their customers and enhance their sales through automated digital experiences.
How to use Tracardi?
To use Tracardi, you can install the system on your website, as it is open-source and free to use. The platform allows you to collect and analyze customer data from various touchpoints, such as mobile apps, web services, CRMs, e-commerce shops, CSV files, and API integrations. You can then use this data to personalize messaging, automate marketing campaigns, and improve customer engagement and retention rates. Tracardi also provides integrations with external systems, social media platforms, SaaS solutions, and AI technologies to boost sales. You can extend Tracardi without writing any code if you don't have in-house developers. The platform allows you to create a comprehensive customer database, collect data from different channels, and engage customers through micro front-ends and event-based actions.
Is Tracardi a free product?
Yes, Tracardi is a free open-source platform with additional premium services.
How does Tracardi work?
Tracardi collects events from various sources, unifies the data formats, and orchestrates customer information to other systems or micro front-ends. It integrates with mobile apps, web services, CRMs, e-commerce shops, CSV files, and APIs.
Can Tracardi be integrated with legacy web shops?
Yes, Tracardi can be easily integrated with legacy web shops by pasting a JavaScript code.