Tiledesk Introduction

Tiledesk Introduction. Tiledesk is an all-in-one customer engagement platform that combines free live chat with open-source chatbots to boost ROI. It allows businesses to integrate chatbots with WhatsApp or other channels, providing a unified inbox for all communications.

Tiledesk Website screenshot

What is Tiledesk?

Tiledesk is a comprehensive platform designed for customer communication and engagement. It integrates free live chat with open-source chatbots, empowering businesses to optimize customer interactions while increasing ROI. With Tiledesk, companies can connect their chatbots to multiple channels, including WhatsApp, and manage all conversations in one unified inbox.

How to use Tiledesk?

Getting started with Tiledesk is easy. Create a free account and build your chatbot using the intuitive no-code chatbot studio. After that, embed the Tiledesk live chat widget on your website and link it to popular messaging platforms such as WhatsApp and Facebook Messenger. The platform provides various templates tailored to industries like e-commerce and customer support, allowing for quick setup. Additionally, you can leverage features like unified messaging, ticket management, and seamless integrations with platforms like Shopify and WordPress.