Teloz Features

Teloz Features. Teloz is a premier cloud contact center solutions provider that offers top-tier cloud-based communication solutions for businesses. Their services combine messaging, video, and phone with advanced contact center features.

Key Features of Teloz

Inbound and Outbound Call Management

Automatic Call Distributor (ACD)

Auto Dialer

CRM Integration

Omnichannel Communication

Live Chat Support

Customer Journey Mapping

Comprehensive Knowledge Base

Sentiment Analysis

Unified Agent Desktop

Omnichannel Ticketing

Conversational AI (Voicebot and Chatbot)

Cloud Contact Center Solutions

Applications of Teloz

Enterprise Contact Centers

Cloud-based Contact Centers

Remote Call Centers

Video Contact Centers

Mobile Call Centers